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Company Overview
Ultracom, Inc. provides customized solutions for all of your voice and
data and networking requirements. Recognized as experts in our
industry, our reputation is of getting the job done right, on time, on
budget, and to exceed our customers expectations. From configuring and
installing a company's voice and data system to implementing a
state-of-the-art VoIP network, you can be assured that Ultracom, Inc.
offers the highest level of technical expertise and quality products
at the most competitive prices. Ultracom, Inc. offers the technical
qualifications to tackle your data and telecommunications platform
installation, upgrade, or on-going maintenance needs.
ULTRACOM EXCELLENCE IN TELECOMMUNICATIONS
At Ultracom, we are serious about our responsibility as your
telecommunications partner and understand that we play a major role in
your successful communications with your customers.
A DYNAMIC PARTNERSHIP
The most significant aspect of the telecommunications system purchase
decision is that a dynamic partnership will be formed between your
company and your vendor. It is vitally important that these two
entities understand each other and that the vendor be responsive,
flexible and competent in effectively handling your needs. Ultracom is
uniquely positioned to fulfill these expectations now and for years to
come.
Ultracom is a full-service telecommunications company and a full-line
communications supplier which was originally founded in 1977 as a
consulting firm. Customer requests for our hands-on comprehensive
services have resulted in continual growth and expansion. We provide
complete support in:
We are one of the
largest telecommunications companies in Southeastern Michigan. Our
staff of professionals supports our customer base, which presently
totals over 4,000 businesses. Our customer support teams consist of
dedicated specialists in the fields of sales and marketing, customer
service and field engineering.
SECURITY AND PEACE OF MIND
When your business depends on telecommunications, you want the
security and peace of mind that only rapid, reliable and quality
service can offer. Ultracom’s fleet of vehicles and highly trained
technicians are the means. But the results are what make satisfied
customers.
Ultracom conditionally guarantees a two-hour response time on
emergency service calls, and a 24-hour response time for less critical
repair/maintenance needs.
Ultracom represents several data and telecommunications equipment
manufacturers directly. That means you have a direct connection to
full factory support for your system. We maintain our own fully
staffed lab, service and installation crews and one of the largest
inventories of back-up equipment for emergencies.
ULTRACOM EXCELLENCE
Ultracom’s thousands of satisfied customers are another reason to
consider Ultracom first for your data and telecommunications needs —
from the smallest business systems to multiple location voice and data
networks. Our customers stay with us — and they come back to buy
additional systems as their needs grow — because they’ve learned they
can rely on Ultracom’s solutions, equipment, training and service.
Ultracom is big enough to grow with you and personal enough to deal
with you on an immediate, one-on-one basis.
DON’T TAKE OUR WORD FOR IT ASK OUR CUSTOMERS!
When we recommend equipment, you may contact our customers to learn
how well that same equipment meets their needs—and how satisfied they
are with Ultracom.
“We highly
recommend your company to anyone looking for a phone system.”
“The greater flexibility of this new system has saved us a great
deal of time and energy. The assistance given. . .during
installation and training of our personnel was courteous, concise
and very clear.”
“. . .it is refreshing to find a company such as Ultracom. . .and
we wanted you to know it.”
“Every contact we have had with your company has been met with
genuine enthusiasm while being handled with courtesy and concern
for our satisfaction . . .we made the proper decision...”
“We not only buy equipment, we buy service. Your service is
prompt, reliable and beyond reproach.”
“AT&T is no match for Ultracom when it comes to service.”
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OUR REPUTATION
Ultracom provides systems to a wide range of customers, from person
offices to large corporations. Our track record is built on:
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Responsiveness
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Reliability
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Stability
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Service
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Cost Effectiveness
OUR SPECIALTIES
TAKING THE GAMBLE OUT OF THE DECISION
Buying anything is a gamble. It’s not because people change or
misrepresent themselves, but because you can't get enough information
from a one-hour presentation and demonstration. A solid
telecommunications buying decision can only be made if you are fully
informed regarding the vendor with which you want to partner. This is
why Ultracom has taken the guesswork out of our new relationship. We
want you to understand and be comfortable with our pricing policies,
service and guarantees.
Aren’t you better
off knowing what to expect? |
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ultracomsolutions.com